TIM KATLIC

Cross-Functional Excellence  ✦  Driving Customer Loyalty & Revenue  ✦  529 Supporter

About me

TIM KATLIC

Location

Email

:  Los Angeles, California

:  tim [at] timkatlic.com

Download Resume

I am a confident and proven leader with 15 years of experience in digital marketing, operations, product, and partnerships. I am proud of my track record of driving customer retention, inspiring teams, and increasing operational efficiency. I have navigated through multiple exits and acquisitions, demonstrating my adaptability and resilience in challenging environments. I consistently lead organizations – profitably!

  • I drive results.
  • I inspire my team.
  • I am resourceful.
  • I am focused on increasing operational efficiency while still having fun.
  • I am versed on all elements of a digital business after holding strategic roles in management, marketing, operations, product, and partnerships.
  • I have managed multiple revenue streams to a range of goals from revenue growth to bottom line profitability.
  • I have led comprehensive brand refreshes.
  • I have forged strategic partnerships with key players in the rewards, financial, education, and retail industries.
  • I practiced invaluable change management skills while navigating Savings.com through multiple exits (2012, 2016, 2020) and while managing Upromise post-acquisition (by Prodege, 2020).
  • I gained skills advising marketing strategy for a pre-seed startup (Hadley) that is making education more accessible to Americans.
  • Above all, I take pride in inspiring savvy digital teams even in challenging macroeconomic settings.

I value a leadership role where I can leverage my expertise

  • in an upbeat organization that adds meaningful value to its market via considerable differentiation
  • on a focused area of ownership instead of being spread too thin
  • with a team of specialists who balance intellectual curiosity, independence, and execution
  • in a setting that trusts my proven approach to solving problems

My resume

ADVISOR

HADLEY 2024-PRESENT

• Provide digital marketing strategy for pre-seed 529 plan gifting app that is making education more accessible to Americans

• Hadley matches families looking to save for education to the 529 plan that's right for them, for free. Hadley then make it easy for everyone to make contributions – parents, friends, family members, neighbors, you name it - with just a tap in the app.

• Hadley is a public benefit corporation and Registered Investment Advisor with the SEC that exists to make education an accessible and affordable reality for all Americans, no matter their zip code.

GENERAL MANAGER / BRAND DIRECTOR, UPROMISE

PRODEGE 2022-2024

• Oversaw the business strategy and daily operations for Upromise, a premier loyalty program with $34 million in annual revenue from 2 million members that has saved families more than $1.2 billion in rewards since launching in 2000

• Directed $2.9 billion annual spend Upromise co-branded credit card program with Barclays and Mastercard while increasing spend per account by 5%, reducing cardholder churn by 16% via quarterly reactivation offers, and increasing new account acquisition by 45% via direct mail and limited-time offers

• Managed Upromise digital loyalty program with a 22% lift in revenue per user through data-driven product marketing (improved onboarding series, new member paths, targeted user acquisition sources)

• Led comprehensive brand refresh including value proposition expansion, persona development research, and go-to-market strategy for student loan repayment

• Headed strategic partnerships with 30 college savings plan managers to support new member acquisition goals and $25 million in annual rewards transfers, notably with Ascensus whose READYSAVE 529 partnership will add 10K accounts annually

• Owned Upromise product development roadmap to improve customer experience and site monetization

HEAD OF MARKETING

SAVINGS.COM 2015-2021

• Guided core U.S. and international performance marketing business decision-making, planning, and prioritization as "number two" member of the management team

• Provided due diligence support for two Savings.com company sales (to Platinum Equity, 2016; to Centerfield Media, 2020)

• Led and motivated team of four employees who managed book of 2,000 PPC campaigns totaling $4 million in annual spend

• Ran full funnel of marketing campaigns from acquisition to revenue to retention while always achieving annual ROAS goals

• Ensured the profitability of all 10 core global company revenue streams in accordance with annual budget of $22 million gross revenue and $6 million EBITDA (47% bottom line beat in 2020)

• Responsible for US annual budget planning, weekly financial forecasting to C-Suite with <1% error

• Consulted extensively with sales team to strategically grow 4,000 merchant relationships with largest clients like Macy's realizing 35% lift in 2018 to 2020 revenue

• Successfully completed six-month integration with Centerfield Media company processes pre- and post-acquisition in 2020

• Oversaw email marketing and customer acquisition program of 800K active subscribers, 40K monthly new accounts, and 40 million monthly send volume across 8 countries

• Acted as outcome-focused product manager for proprietary paid search bidding and reporting platform owning 70 user stories annually

FOUNDER / EDITOR

OAFRICA.COM 2009-2016

• Created website to promote positive awareness of African information communication technology (ICT) advances

• Researched and wrote original data-driven articles examining how all 55 African states are embracing the internet (mobile & broadband)

• Led a crowdfunding campaign to attempt to enable an entrepreneur in Bamenda, Cameroon to provided accessible open source computing

• Referenced by The Guardian, TIME NewsFeed, Fast Company, VOA News, Stanford University, ICTworks

EMAIL MARKETING ANALYST, AD DATA SPECIALIST, CORP DEV

INTERNET BRANDS 2009-2011

• Progressed through three unique roles at a publicly traded company over the course of 2 1/2 years

SR. DIRECTOR, E-COMMERCE MARKETING

CENTERFIELD 2024-PRESENT

• Lead paid media strategy for e-commerce brands including Savings.com

• Orchestrate comprehensive solution for performance marketing program

• Increased gross profit by 60% through collaboration with international sales and marketing teams

SR. MARKETING MANAGER, PAID SEARCH

OMAZE 2021-2022

• Ran robust $100K spend per month paid search program for charitable giveaway campaigns with partners like Make-A-Wish, Boys & Girls Clubs of America, and St. Jude Children's Research Hospital

• Audited entire Google Ads program and prepared a formal plan to bring paid marketing efforts in-house to save $30K per month

• Piloted new Google Ads Performance Max campaign type (unveiled in November 2021) with 30% lift in ROAS

• Achieved cost per acquisition, ROI, and retention goals amid an increasingly difficult macroeconomic backdrop

HEAD OF PRODUCT (INTERIM)

SAVINGS.COM 2020-2021

• While Head of Marketing, also led the global organization’s agile product development process and managed three additional employees

• Owned roadmap, aligned with company objectives, endorsed formal planning with appropriate project frameworks, fostered communication across product managers, developers, and business owners

• Launched Rewards (cash back) product within months after inheriting project

• Revamped site optimization and landing page testing process to better sustain five simultaneous tests with goal of 10% annual revenue lift

SEM MANAGER

SAVINGS.COM 2013-2015

• Managed five direct reports who drove $15 million in annual affiliate SEM revenue from 1,000 national retailers

• Optimized campaign performance for largest PPC campaigns using analysis of data from various sources (Google Ads, Microsoft Ads, in-house keyword management platform) to ensure specific monthly revenue/gross profit/ROI goals were met

• Independently secured $1 million per year of incremental revenue at 50% gross profit margins using a combination of industry tools

• Developed and implemented workflow improvements for entire search marketing team that yielded an extra $50K in annual gross profit

• Co-managed $300K in annual paid user acquisition spend for prominent grocery savings app (Favado) across multiple mobile ad channels, including an industry-leading $0.85 Facebook cost per install

EMAIL MARKETING MANAGER

SAVINGS.COM 2011-2013

• Owned entire program of pre-production, coding, campaign setup, deployment, A/B testing, and analysis of 20+ million monthly personalized B2C marketing emails to a global audience using ExactTarget platform

• Launched personalization program with product, design, sales, and tech teams to deliver 50% email channel revenue growth

Bowdoin College

Physics, B.A. 2004-2008

• Minor: Mathematics

• Sports: Cross Country and Track (Division III)

• Activities: Bowdoin Cable Network, Society of Physics Students

• Awards: Elmer Longley Hutchinson Cup (high conduct), Student Employee of the Year Nominee

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  • tim [at] timkatlic.com

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